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Spinbara Casino Terms & Conditions
Spinbara Casino operates under a licence issued by the Gaming Board of Anjouan, Government of Anjouan, Union of Comoros. Player data and transactions are protected by 256-bit SSL encryption.
1. About these terms
These Terms & Conditions form an agreement between you and Spinbara Casino in relation to your use of the website, player account and available gambling services. They apply to all visitors, registered players and anyone who otherwise accesses or uses the services. Additional terms may apply to particular games, payment methods, competitions, bonuses or promotional offers. If an additional term conflicts with these Terms & Conditions, the additional term will generally apply to the relevant service or offer.
You should keep a copy of these terms for your records. We may update them from time to time to reflect changes to the services, legal requirements, security practices or business operations. The updated version will apply from the date it is made available, unless a different effective date is stated. If you do not agree with an update, you should stop using the services and follow the available account closure process.
Spinbara Casino may make reasonable changes to the website, games, features, payment options or operating procedures. Some services may not be available at all times, and access may be restricted, suspended or withdrawn where necessary.
2. Eligibility and player accounts
You must be legally entitled to gamble online in the place where you are located. Players accessing the services from Australia must meet the applicable minimum age requirement and all other legal requirements that apply to online gambling in their state or territory. You must not use the services if online gambling is prohibited where you are located.
You may be required to create one player account. Your account details must be accurate, current and complete. You must promptly update information that changes. We may ask you to provide documents or other information to verify your identity, age, location, payment method or source of funds. We may also carry out checks required for security, fraud prevention, financial crime controls or responsible gambling purposes.
- You must keep your username, password and other account credentials confidential.
- You are responsible for activity carried out through your account unless you have promptly reported unauthorised access.
- You must not allow another person to use your account or use another person's account.
- You must not create multiple accounts, use false information or attempt to avoid account controls.
- You must tell us as soon as possible if you believe your account has been compromised.
We may refuse an account application, close or suspend an account, or restrict access where we cannot complete required checks, identify a security concern, detect suspected unlawful or fraudulent activity, identify a breach of these terms, or consider that continued access may not be appropriate. Any handling of balances following account closure will be subject to applicable law, verification requirements and the circumstances of the closure.
3. Deposits, wagering and withdrawals
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits must be made for the purpose of participating in the available services and must not be used for unlawful activity. We may delay, reject or return a transaction where it cannot be verified, appears suspicious, is made with an unsupported method or does not meet applicable requirements.
You should check the transaction details before confirming a deposit or wager. Once a wager has been accepted, it generally cannot be cancelled except where the relevant game rules, technical procedures or applicable law allow it. Game outcomes are determined by the relevant game system and rules. If a technical error, obvious error or malfunction affects a game or transaction, we may take reasonable steps to correct the error and restore the position that would have applied without it, subject to applicable law.
Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures and any applicable game or promotional conditions. Funds may be returned through an approved method and, where appropriate, to the original payment method. Processing times can vary according to the checks required, the payment provider and other operational factors. We do not promise a particular processing time unless expressly stated for a specific service.
You are responsible for providing correct payment information and for any charges imposed by your bank, payment provider or other third party. You should not deposit more than you can afford to lose. If you believe a transaction is incorrect or unauthorised, you should notify us promptly and provide relevant details.
4. Promotions, game rules and fair use
Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms may explain eligibility, qualifying activity, expiry, wagering requirements, maximum or minimum amounts, excluded games, withdrawal conditions and any other restrictions. You should read the specific offer terms before participating. If an offer is unavailable to you or cannot lawfully be provided in your location, you must not attempt to claim or use it.
Unless a promotion expressly states otherwise, only one offer may be used in relation to the same qualifying activity. We may cancel or amend an offer where there has been an obvious error, technical issue, suspected abuse or activity inconsistent with the offer terms. We may also refuse or remove promotional benefits where a player has attempted to manipulate the offer or use multiple accounts.
- You must not use software, devices or methods designed to interfere with the website or game systems.
- You must not exploit a software defect, pricing error or game malfunction.
- You must not use the services for money laundering, fraud, collusion or any unlawful purpose.
- You must not engage in abusive, threatening, misleading or disruptive conduct.
- You must not reverse engineer, copy, reproduce or misuse website content or technical features.
Game-specific rules displayed on the website form part of these terms for the relevant game. You are responsible for reviewing those rules before playing, including information about game operation, qualifying outcomes and any applicable limits.
5. Responsible gambling, privacy and legal matters
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for everyday expenses. Do not gamble when upset, under the influence of alcohol or drugs, or when trying to chase losses.
Responsible gambling tools and support options may be available through the website or by request. These may include deposit or spending controls, activity information, time reminders, temporary breaks and self-exclusion. If gambling is no longer enjoyable or is causing concern, stop playing and seek support from an appropriate Australian gambling help service or qualified professional. We may apply additional checks or restrictions where there are responsible gambling concerns.
Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to provide services, manage accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website and support responsible gambling. You should review the Privacy Policy to understand how information is collected, used, stored and disclosed.
To the extent permitted by law, Spinbara Casino is not responsible for loss caused by events outside reasonable control, interruptions to communications or payment systems, device or internet problems, inaccurate information supplied by you, or your failure to protect account credentials. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian law.
These Terms & Conditions are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights and protections available to you under Australian law. If you have a question, complaint or concern, use the support or contact process made available on the website. You should provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information.